Shipping policy

SHIPPING POLICY

Thank you for shopping with Diastema Clothing Co. We are committed to delivering your order as quickly and efficiently as possible.

Processing Times

All orders are processed within 5–7 business days. Orders are not processed, shipped, or delivered on weekends or holidays.

Please allow additional processing time for limited releases, made-to-order items, and custom products.

During periods of high order volume, processing times may be extended. If there is a significant delay in shipping your order, we will contact you via email.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times:

  • Standard Shipping: 5–7 business days
  • Expedited Shipping: 2–4 business days (when available)

Delivery times are estimates and are not guaranteed.

Order Tracking

Once your order has shipped, you will receive a confirmation email containing tracking information. Tracking updates may take up to 24–48 hours to appear after shipment.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout. Diastema Clothing Co. is not responsible for orders shipped to incorrectly entered addresses.

If you notice an error in your shipping address, please contact us immediately at info@diastemaclothing.com

Lost or Stolen Packages

Diastema Clothing Co. is not responsible for lost, stolen, or delayed packages once they have been marked as delivered by the shipping carrier.

If you believe your package has been lost, please contact the shipping carrier directly and then reach out to us so we can assist where possible.

International Shipping

International shipping may be available to select countries. Delivery times and shipping costs vary by destination.

Customers are responsible for any customs duties, taxes, or import fees imposed by their country.

Contact Us

For any shipping-related questions, please contact us at:

Email: info@diastemaclothing.com


Thank you for supporting Diastema Clothing Co.